F.A.Q.
Frequently Asked Questions
If Matt is in the shop and available, he will happily speak with you. However, because he handles all of the business’ off site services, most days he is taking care of customers at their own locations. While it is Matt’s Computer, we strive to keep expert personnel on staff to help you with your needs.
Sorry, we do not.
We do not.
Select models are repairable, please call us at. 256-435-2522
No, we don’t.
We don’t.
When you drop off your computer you will pay $30. This fee is to aid us in diagnosing what is going on with your computer. After the diagnosis is completed, we will call you and discuss the repairs or service required. Upon agreement of repairs or service needed, we apply the $30 to your repair fee. Otherwise, if it is not repairable, or you choose not to move forward with the repair, we will return the computer to you at no additional charge.
The diagnosis deposit $30 is not refundable.
30 Days. We will hold on to your computer or device for 30 days from the time of completion of work or diagnostics. We will attempted to contact you by phone and text. Whether there is contact made with you or not, you have 30 days. Any computers or devices not picked up in 30 days are considered abandoned and will be recycled.
We appreciate your offer, however, no.
Also no.
No we do not.
YES! However, there is a convenience fee of $15 or 5%, whichever is greater, for payments made over the phone. While we take payments over the phone, we do not take credit card numbers, we will send you a link to an email or by text for you to pay.
You definitely can. We’ll happily recycle it for you.
As a matter of fact we do! We sell new and used laptops and desktops. If your looking for something special we have thousands of laptops and desktops that we can get from our warehouses. We also specialize in building custom desktop PCs for work and play. If you’re looking for a gaming computer you have come to the right place. We build with the latest generation of motherboards, processors and video cards. If you can dream it, we can build it. Follow us on FACEBOOK we post pictures of computers as they become available.